Responsible Gambling at Fluffy Spins Casino

At Fluffy Spins we take player safety seriously and are committed to promoting controlled play. We aim to provide clear tools and practical guidance so customers can enjoy gaming without harm. This page explains our approach to safer gambling and the options available if you want to limit or pause your activity.

Player protection principles

We focus on prevention, transparency and support. That means offering straightforward controls, clear information about responsible play, and prompt help if someone shows signs of difficulty. We respect privacy and act quickly when a customer requests intervention or shows risky behaviour.

Activity-control tools

You can manage your play directly from your account. Tools include deposit and loss limits, session time limits and short-term account breaks. These options are designed to help you stay within a budget and avoid chasing losses.

Deposit limits

Set daily, weekly or monthly deposit limits that suit your budget. Limits apply to all channels linked to your account and can be lowered immediately. Increasing limits may require a waiting period for your protection.

Loss limits

Loss limits let you cap how much you can lose over a set period. If you reach the limit, further play is blocked until the limit period ends or you choose a longer-term adjustment.

Time limits and account breaks

Use session timers and pop-up reminders to keep play within set periods. If you need a longer break, choose an account cool-off for 24 hours up to several months. During a break you cannot log in or place bets.

Self-exclusion

If you need to stop gambling for a sustained period, self-exclusion is available. You can exclude yourself for a fixed period or permanently. Once a self-exclusion is in place your account will be closed for the chosen period and you will not receive marketing from us. Requests are handled promptly and we will provide clear next steps for return if applicable.

Signs of problematic behaviour

Look out for increasing deposits, chasing losses, neglecting responsibilities, borrowing to fund play, or hiding activity. If you or someone close to you shows these signs, act early by using limits, taking a break, or seeking support.

Tips for maintaining control

Set strict deposit and time limits, bankroll only what you can afford, avoid gambling when stressed or under the influence, and use session reminders. Keep payment details secure and consider removing stored payment methods to add friction to impulsive play.

Professional help and support organisations

Independent organisations can offer confidential advice and treatment. For UK support contact BeGambleAware or GamCare. For immediate medical help contact your GP or NHS services. If you need assistance with your FluffySpins account, contact our support team via your account help centre and we will guide you through available options.